Fire Mission Mobile Mechanic – Privacy Policy

 

 

Effective Date: July 12, 2025

 

 

 

1. Introduction

 

 

This Privacy Policy outlines how Fire Mission Mobile Mechanic (“we”, “us”, or “our”) collects, uses, and protects your personal information. We are committed to maintaining your privacy and ensuring your information is secure.

 

 

 

2. Information We Collect

 

 

We may collect the following types of information:

 

• Name

• Phone number

• Email address

• Vehicle information (make, model, year, VIN)

• Service address/location

• Payment information (only to process transactions, not stored)

• Any other information you voluntarily provide

 

 

 

 

3. How We Use Your Information

 

 

We use your information to:

 

• Schedule and perform mobile mechanic services

• Send appointment confirmations and reminders

• Process payments and send invoices

• Respond to inquiries or customer service requests

• Improve our services and user experience

• Share updates or promotional content (only if you’ve opted in)

 

 

 

 

4. Sharing Your Information

 

 

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers only when necessary for:

 

• Processing payments

• Managing bookings and communication

• Legal compliance (e.g., audits or fraud prevention)

 

 

 

 

5. Data Storage & Security

 

 

We use reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure.

 

 

 

6. Your Rights

 

 

You have the right to:

 

• Access and review your personal information

• Request corrections or updates to inaccurate information

• Request deletion of your data (unless required for legal or transactional reasons)

• Withdraw consent for marketing communications at any time

 

 

 

 

7. Media & Recordings

 

 

If we capture photos or videos of your vehicle for documentation, training, or marketing purposes, we will not show personal identifiers (faces, license plates, or home details) without permission. You may opt out of any media use by informing us in writing before your appointment.

 

 

 

8. Children’s Privacy

 

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

 

 

 

9. Updates to This Policy

 

 

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date. Continued use of our services implies acceptance of the updated policy.

 

 

 

10. Contact Us

 

 

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

 

Fire Mission Mobile Mechanic

Email: FireMissionMobile@gmail.com

Phone: (616) 577-2590

Grand Rapids, MI